Advanced Info Service Public Company Limited Reduces Report Preparation Time, Increases Working Efficiency with Workiva

To increase collaboration and reduce time spent on reporting processes, Tachahat Hemakul, Head of the Accounting Department at Advanced Info Public Service Company Limited, knew the team needed a single, secure platform where everyone could work remotely in the cloud at the same time.

With the Workiva platform, we have secure and accurate data, flexibility, permissioning, and automated reminder emails from tags and comments. Creating connected data links between documents, sheets, and presentations makes updates easy.

– Tachahat Hemakul, Head of Accounting Department, Advanced Info Service Public Company Limited

Providing timely, accurate insights to management is key for Tachahat Hemakul, Head of Accounting Department, and his team at Advanced Info Service Public Company Limited (AIS).

As Thailand's largest Telecom operator, AIS serves 44.1 million subscribers nationwide, covering 98% of the population. There’s a lot at stake with their management reports, from monthly reports to management discussion and analysis reports, which is why Tachahat knew the AIS team needed to find a single, secure platform to improve efficiency and reduce time spent on manual tasks.

“We needed a single platform to help us improve our reporting so we could reduce manual processes and save time while being able to stay connected and work together in real time,” Tachahat said.

In addition, it was important to find a solution that was flexible and user friendly for easy adoption across multiple departments. After seeing a tailored, localized demo of Workiva’s cloud solution, Tachahat and his team saw how the platform’s centralized, connected reporting platform could help them streamline collaboration.

A new way of working: Centralized, connected, collaborative

When asked to describe the Workiva platform, Tachahat said, “it’s a powerful, single platform” that has enabled the AIS team to embrace a new, modern, and improved way of working.

In fact, the team has seen a significant reduction in the time it takes to prepare their reports using the Workiva platform. Collaboration and communication have improved with automated reminder emails from tags and comments that lead directly to the location in their documents.

“With the Workiva platform, we have secure and accurate data, flexibility, permissioning, and automated reminder emails from tags and comments,” Tachahat said. “Creating connected data links between documents, sheets, and presentations makes updates easy.”

The reporting road ahead

As AIS continues their journey to modernize reporting processes, they intend to expand their use of the Workiva platform to other departments to ensure consistency and collaboration across the business.
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